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Service Level Agreement

We have two Service Level Agreement options, 24x7x4 and 24x7x1. Managed colocation is also possible, please contact us for a custom quote if you are interested in this.

24x7x4 SLA

The 24x7x4 Service Level Agreement guarantees a maximum response time of 4 hours. This includes an emergency phone number which is always reachable.

Costs per month: €100,-

24x7x1 SLA

The 24x7x1 Service Level Agreement guarantees a maximum response time of 1 hour and is advised for all critical systems. This includes an emergency phone number which is always reachable.

Costs per month: €150,-